Productivity Measurement for Business Excellence clarifies concepts on productivity measurement and introduces a more holistic approach designated as PO-P (Performance Objectives-Productivity) to measure productivity of an organization considered to operate as a system. The book provides case studies from live situations to demonstrate the application of the model in the context of a large sector, a medium sector, a small sector enterprise and organizations from the service sector. The book also brings out various initiatives to improve the productivity after identification of the gaps from the feedback system.

Preface / Acknowledgement / List of Tables / List of Figures / Nomenclature/Abbreviations / Introduction: Productivity Basics / Productivity Measurement Models: A Review / Performance Objectives – Productivity (PO-P): A Model for Productivity Measurement / Productivity Measurement in Manufacturing Sector / Productivity Measurement in Service Sector / Productivity Management and Implementation Strategies / Annexures / Glossary of Key Terms / Bibliography / Index

Postgraduate Students & Researchers